Customer Relationship Management Market

Customer Relationship Management Market - Global Industry Assessment & Forecast

Technology & Media

# Pages:

148

Base Year:

2022

Nov - 2022

Format:

Report Code:

VMR-1818

Segments Covered

By Components Software, Services
By Deployment Model On-Premise, Cloud, Hybrid
By Enterprise Size Large Scale, Small & Medium Scale
By Applications Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation, Other Applications
By Industry Verticals Banking Financial Services & Insurance (BFSI), Healthcare, Energy & Utility, IT & Telecommunications, Retail & E-Commerce, Manufacturing, Government & Defense, Media & Entertainment, Other Verticals
By Region North America, Europe, Asia Pacific, Latin America, Middle East & Africa

Standard License

$ 4299 USD

Multi User License

$ 6599 USD

Enterprise License

$ 6999 USD

Snapshot

Base Year:	2022
Forecast Years:	2023 - 2030
Historical Years:	2017 - 2021
Revenue 2022:	USD 57.53 Billion
Revenue 2030:	USD 150.81 Billion
Revenue CAGR (2023 - 2030):	12.80%
Fastest Growing Region (2023 - 2030)	Asia Pacific
Largest Region (2022):	North America

Customization Offered

Cross-segment Market Size and Analysis for Mentioned Segments
Additional Company Profiles (Upto 5 With No Cost)
Additional Countries (Apart From Mentioned Countries)
Country/Region-specific Report
Go To Market Strategy
Region Specific Market Dynamics
Region Level Market Share
Import Export Analysis
Production Analysis
Others Request Customization Speak To Analyst

Executive Dashboard
1. Strategic Imperatives
Premium Insights
1. Top 3 Trends to Watch
2. Demand and Supply Trends
3. Top 3 Strategies Followed by Major Players
4. Top 3 Predictions by Vantage Market Research
5. Top Investment Pockets
6. Insights from Primary Respondents
Global Customer Relationship Management Market - Segment Analysis
1. Overview
2. Global Customer Relationship Management Market, 2016 - 2028 (USD Million)
3. Global Customer Relationship Management Market - by Components
  1. By Software
  2. By Services
4. Global Customer Relationship Management Market - by Deployment Model
  1. By On-Premise
  2. By Cloud
  3. By Hybrid
5. Global Customer Relationship Management Market - by Enterprise Size
  1. By Large Scale
  2. By Small & Medium Scale
6. Global Customer Relationship Management Market - by Applications
  1. By Customer Service
  2. By Customer Experience Management
  3. By CRM Analytics
  4. By Marketing Automation
  5. By Salesforce Automation
  6. By Other Applications
7. Global Customer Relationship Management Market - by Industry Verticals
  1. By Banking Financial Services & Insurance (BFSI)
  2. By Healthcare
  3. By Energy & Utility
  4. By IT & Telecommunications
  5. By Retail & E-Commerce
  6. By Manufacturing
  7. By Government & Defense
  8. By Media & Entertainment
  9. By Other Verticals
8. Global Customer Relationship Management Market - by region
  1. North America
  2. Europe
  3. Asia Pacific
  4. Latin America
  5. Middle East & Africa
9. Market comparative analysis
North America Customer Relationship Management Market - Segment Analysis
1. Overview
2. North America Customer Relationship Management Market, 2016 - 2028 (USD Million)
3. North America Customer Relationship Management Market, by Components
  1. By Software
  2. By Services
4. North America Customer Relationship Management Market, by Deployment Model
  1. By On-Premise
  2. By Cloud
  3. By Hybrid
5. North America Customer Relationship Management Market, by Enterprise Size
  1. By Large Scale
  2. By Small & Medium Scale
6. North America Customer Relationship Management Market, by Applications
  1. By Customer Service
  2. By Customer Experience Management
  3. By CRM Analytics
  4. By Marketing Automation
  5. By Salesforce Automation
  6. By Other Applications
7. North America Customer Relationship Management Market, by Industry Verticals
  1. By Banking Financial Services & Insurance (BFSI)
  2. By Healthcare
  3. By Energy & Utility
  4. By IT & Telecommunications
  5. By Retail & E-Commerce
  6. By Manufacturing
  7. By Government & Defense
  8. By Media & Entertainment
  9. By Other Verticals
8. North America Customer Relationship Management Market, by Country
  1. U.S.
    1. U.S. Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. U.S. Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. U.S. Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. U.S. Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. U.S. Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  2. Canada
    1. Canada Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Canada Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Canada Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Canada Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Canada Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  3. Mexico
    1. Mexico Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Mexico Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Mexico Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Mexico Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Mexico Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
Europe Customer Relationship Management Market - Segment Analysis
1. Overview
2. Europe Customer Relationship Management Market, 2016 - 2028 (USD Million)
3. Europe Customer Relationship Management Market, by Components
  1. By Software
  2. By Services
4. Europe Customer Relationship Management Market, by Deployment Model
  1. By On-Premise
  2. By Cloud
  3. By Hybrid
5. Europe Customer Relationship Management Market, by Enterprise Size
  1. By Large Scale
  2. By Small & Medium Scale
6. Europe Customer Relationship Management Market, by Applications
  1. By Customer Service
  2. By Customer Experience Management
  3. By CRM Analytics
  4. By Marketing Automation
  5. By Salesforce Automation
  6. By Other Applications
7. Europe Customer Relationship Management Market, by Industry Verticals
  1. By Banking Financial Services & Insurance (BFSI)
  2. By Healthcare
  3. By Energy & Utility
  4. By IT & Telecommunications
  5. By Retail & E-Commerce
  6. By Manufacturing
  7. By Government & Defense
  8. By Media & Entertainment
  9. By Other Verticals
8. Europe Customer Relationship Management Market, by Country
  1. Germany
    1. Germany Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Germany Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Germany Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Germany Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Germany Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  2. UK
    1. UK Market, By Components
      1. By Software
      2. By Services
    2. UK Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. UK Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. UK Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. UK Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  3. France
    1. France Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. France Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. France Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. France Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. France Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  4. Spain
    1. Spain Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Spain Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Spain Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Spain Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Spain Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  5. Italy
    1. Italy Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Italy Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Italy Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Italy Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Italy Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  6. BENELUX
    1. BENELUX Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. BENELUX Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. BENELUX Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. BENELUX Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. BENELUX Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  7. Rest of Europe
    1. Rest Of Europe Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Rest Of Europe Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Rest Of Europe Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Rest Of Europe Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Rest Of Europe Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
Asia Pacific Customer Relationship Management Market - Segment Analysis
1. Overview
2. Asia Pacific Customer Relationship Management Market, 2016 - 2028 (USD Million)
3. Asia Pacific Customer Relationship Management Market, by Components
  1. By Software
  2. By Services
4. Asia Pacific Customer Relationship Management Market, by Deployment Model
  1. By On-Premise
  2. By Cloud
  3. By Hybrid
5. Asia Pacific Customer Relationship Management Market, by Enterprise Size
  1. By Large Scale
  2. By Small & Medium Scale
6. Asia Pacific Customer Relationship Management Market, by Applications
  1. By Customer Service
  2. By Customer Experience Management
  3. By CRM Analytics
  4. By Marketing Automation
  5. By Salesforce Automation
  6. By Other Applications
7. Asia Pacific Customer Relationship Management Market, by Industry Verticals
  1. By Banking Financial Services & Insurance (BFSI)
  2. By Healthcare
  3. By Energy & Utility
  4. By IT & Telecommunications
  5. By Retail & E-Commerce
  6. By Manufacturing
  7. By Government & Defense
  8. By Media & Entertainment
  9. By Other Verticals
8. Asia Pacific Customer Relationship Management Market, by Country
  1. China
    1. China Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. China Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. China Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. China Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. China Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  2. Japan
    1. Japan Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Japan Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Japan Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Japan Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Japan Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  3. India
    1. India Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. India Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. India Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. India Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. India Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  4. South Korea
    1. South Korea Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. South Korea Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. South Korea Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. South Korea Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. South Korea Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  5. South East Asia
    1. South East Asia Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. South East Asia Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. South East Asia Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. South East Asia Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. South East Asia Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  6. Rest of Asia Pacific
    1. Rest of Asia Pacific Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Rest of Asia Pacific Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Rest of Asia Pacific Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Rest of Asia Pacific Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Rest of Asia Pacific Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
Latin America Customer Relationship Management Market - Segment Analysis
1. Overview
2. Latin America Customer Relationship Management Market, 2016 - 2028 (USD Million)
3. Latin America Customer Relationship Management Market, by Components
  1. By Software
  2. By Services
4. Latin America Customer Relationship Management Market, by Deployment Model
  1. By On-Premise
  2. By Cloud
  3. By Hybrid
5. Latin America Customer Relationship Management Market, by Enterprise Size
  1. By Large Scale
  2. By Small & Medium Scale
6. Latin America Customer Relationship Management Market, by Applications
  1. By Customer Service
  2. By Customer Experience Management
  3. By CRM Analytics
  4. By Marketing Automation
  5. By Salesforce Automation
  6. By Other Applications
7. Latin America Customer Relationship Management Market, by Industry Verticals
  1. By Banking Financial Services & Insurance (BFSI)
  2. By Healthcare
  3. By Energy & Utility
  4. By IT & Telecommunications
  5. By Retail & E-Commerce
  6. By Manufacturing
  7. By Government & Defense
  8. By Media & Entertainment
  9. By Other Verticals
8. Latin America Customer Relationship Management Market, by Country
  1. Brazil
    1. Brazil Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Brazil Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Brazil Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Brazil Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Brazil Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  2. Argentina
    1. Argentina Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Argentina Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Argentina Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Argentina Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Argentina Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  3. Rest of Latin America
    1. Rest of Latin America Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Rest of Latin America Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Rest of Latin America Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Rest of Latin America Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Rest of Latin America Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
Middle East & Africa Customer Relationship Management Market - Segment Analysis
1. Overview
2. Middle East & Africa Customer Relationship Management Market, 2016 - 2028 (USD Million)
3. Middle East & Africa Customer Relationship Management Market, by Components
  1. By Software
  2. By Services
4. Middle East & Africa Customer Relationship Management Market, by Deployment Model
  1. By On-Premise
  2. By Cloud
  3. By Hybrid
5. Middle East & Africa Customer Relationship Management Market, by Enterprise Size
  1. By Large Scale
  2. By Small & Medium Scale
6. Middle East & Africa Customer Relationship Management Market, by Applications
  1. By Customer Service
  2. By Customer Experience Management
  3. By CRM Analytics
  4. By Marketing Automation
  5. By Salesforce Automation
  6. By Other Applications
7. Middle East & Africa Customer Relationship Management Market, by Industry Verticals
  1. By Banking Financial Services & Insurance (BFSI)
  2. By Healthcare
  3. By Energy & Utility
  4. By IT & Telecommunications
  5. By Retail & E-Commerce
  6. By Manufacturing
  7. By Government & Defense
  8. By Media & Entertainment
  9. By Other Verticals
8. Middle East & Africa Customer Relationship Management Market, by Country
  1. GCC Countries
    1. GCC Countries Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. GCC Countries Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. GCC Countries Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. GCC Countries Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. GCC Countries Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  2. South Africa
    1. South Africa Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. South Africa Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. South Africa Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. South Africa Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. South Africa Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
  3. Rest of Middle East & Africa
    1. Rest of Middle East & Africa Customer Relationship Management Market, By Components
      1. By Software
      2. By Services
    2. Rest of Middle East & Africa Customer Relationship Management Market, By Deployment Model
      1. By On-Premise
      2. By Cloud
      3. By Hybrid
    3. Rest of Middle East & Africa Customer Relationship Management Market, By Enterprise Size
      1. By Large Scale
      2. By Small & Medium Scale
    4. Rest of Middle East & Africa Customer Relationship Management Market, By Applications
      1. By Customer Service
      2. By Customer Experience Management
      3. By CRM Analytics
      4. By Marketing Automation
      5. By Salesforce Automation
      6. By Other Applications
    5. Rest of Middle East & Africa Customer Relationship Management Market, By Industry Verticals
      1. By Banking Financial Services & Insurance (BFSI)
      2. By Healthcare
      3. By Energy & Utility
      4. By IT & Telecommunications
      5. By Retail & E-Commerce
      6. By Manufacturing
      7. By Government & Defense
      8. By Media & Entertainment
      9. By Other Verticals
Key Market Dynamics
1. Introduction
2. Market Drivers
3. Market Restraints
4. Market Opportunities
5. Porter's Five Forces Analysis
6. PEST Analysis
7. Regulatory Landscape
8. Technology Landscape
9. Regional Market Trends
COVID 19 Impact Analysis
1. Key strategies undertaken by companies to tackle COVID-19
2. Short term dynamics
3. Long term dynamics
Marketing Stratagy Analysis
1. Marketing Channel
2. Direct Marketing
3. Indirect Marketing
4. Marketing Channel Development Trends
Competative Landscape
1. Competition Matrix - 2021
2. Company Market Share Analysis - 2021
3. Key Company Activities, 2018 - 2021
4. Strategic Developments - Heat Map Analysis
5. Company Offering Evaluation
6. Company Regional Presence Evaluation
Company Profiles
1. Aurea Software Inc.
2. Insightly Inc.
3. Microsoft Corporation
4. Oracle Corporation
5. Pegasystems
6. Sage Group
7. Salesforce.com INC
8. SAP SE
9. Sugar CRM
10. ZOHO Corporation PVT. Ltd.
Key Primary Respondents - VERBATIM
Discussion Guide
Customization Offered
Annexure
List of Figures
List of Tables
List of Abbreviations

Vantage Market Research | 01-Sep-2022

Customer Relationship Management Market to Reach Valuation of USD 106.6 Billion By 2028 - Rapid Digital Transformation to Drive Market Growth

FAQ

Frequently Asked Question

What is the global demand for Customer Relationship Management in terms of revenue?

The global Customer Relationship Management valued at USD 57.53 Billion in 2022 and is expected to reach USD 150.81 Billion in 2030 growing at a CAGR of 12.80%.

Which are the prominent players in the market?

The prominent players in the market are Aurea Software Inc., Insightly Inc., Microsoft Corporation, Oracle Corporation, Pegasystems, Sage Group, Salesforce.com INC, SAP SE, Sugar CRM, ZOHO Corporation PVT. Ltd..

At what CAGR is the market projected to grow within the forecast period?

The market is project to grow at a CAGR of 12.80% between 2023 and 2030.

What are the driving factors fueling the growth of the market.

The driving factors of the Customer Relationship Management include
- Focus On Customer Engagement

Which region accounted for the largest share in the market?

North America was the leading regional segment of the Customer Relationship Management in 2022.

Customer Relationship Management Market

Customer Relationship Management Market - Global Industry Assessment & Forecast

Technology & Media

Segments Covered

Snapshot

Customization Offered

FAQ

Frequently Asked Question

What is the global demand for Customer Relationship Management in terms of revenue?

Which are the prominent players in the market?

At what CAGR is the market projected to grow within the forecast period?

What are the driving factors fueling the growth of the market.

Which region accounted for the largest share in the market?

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Customer Relationship Management Market

Customer Relationship Management Market - Global Industry Assessment & Forecast

Technology & Media

Segments Covered

Snapshot

Customization Offered

FAQ

Frequently Asked Question

What is the global demand for Customer Relationship Management in terms of revenue?

Which are the prominent players in the market?

At what CAGR is the market projected to grow within the forecast period?

What are the driving factors fueling the growth of the market.

Which region accounted for the largest share in the market?

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