1x Customer Relationship Management Market Size, Share & Trends Analysis Report by Components (Software, Services), by Deployment Model (On-Premise, Cloud, Hybrid), by Enterprise Size (Large Scale, Small & Medium Scale), by Applications (Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation, Other Applications), by Industry Verticals (Banking Financial Services & Insurance (BFSI), Healthcare, Energy & Utility, IT & Telecommunications, Retail & E-Commerce, Manufacturing, Government & Defense, Media & Entertainment, Other Verticals), by Region (North America, Europe, Asia Pacific, Latin America) - Global Industry Assessment (2016 - 2021) & Forecast (2022 - 2028)