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Healthcare Crm Market

Healthcare CRM Market

Healthcare CRM Market - Global Industry Assessment & Forecast

Number Of Pages # Pages:

145

Base Year:

2022

Date

Jun - 2022

Format:

PDF XLS PPT

Report Code:

VMR-1631

Segments Covered
  • By Component By Component Software, Services
  • By Deployment Model By Deployment Model On-Premise Model, Web/Cloud-Based Model
  • By Functionality By Functionality Customer Service and Support, Marketing, Sales, Digital Marketing, Other Functionalities
  • By End User By End User Healthcare Providers, Healthcare Payers, Life Sciences Industry
  • By Region By Region North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Snapshot
Base YearBase Year: 2022
Forecast YearsForecast Years: 2023 - 2030
Historical YearsHistorical Years: 2017 - 2021
Revenue 2022Revenue 2022: USD 12.53 Million
Revenue 2030Revenue 2030: USD 35.48 Million
Revenue CAGRRevenue CAGR (2023 - 2030): 13.90%
Fastest Growing Region Fastest Growing Region (2023 - 2030) Asia Pacific
Largest Region Largest Region (2022): North America
Customization Offered
  • Cross-segment Market Size and Analysis for Mentioned Segments Cross-segment Market Size and Analysis for Mentioned Segments
  • Additional Company Profiles (Upto 5 With No Cost) Additional Company Profiles (Upto 5 With No Cost)
  • Additional Countries (Apart From Mentioned Countries) Additional Countries (Apart From Mentioned Countries)
  • Country/Region-specific Report Country/Region-specific Report
  • Go To Market Strategy Go To Market Strategy
  • Region Specific Market Dynamics Region Specific Market Dynamics
  • Region Level Market Share Region Level Market Share
  • Import Export Analysis Import Export Analysis
  • Production Analysis Production Analysis
  • Other Others Request Customization Speak To Analyst
  1. Executive Dashboard
    1. Strategic Imperatives
  2. Premium Insights
    1. Top 3 Trends to Watch
    2. Demand and Supply Trends
    3. Top 3 Strategies Followed by Major Players
    4. Top 3 Predictions by Vantage Market Research
    5. Top Investment Pockets
    6. Insights from Primary Respondents
  3. Global Healthcare CRM Market - Segment Analysis
    1. Overview
    2. Global Healthcare CRM Market, 2016 - 2028 (USD Million)
    3. Global Healthcare CRM Market - by Component
      1. By Software
      2. By Services
    4. Global Healthcare CRM Market - by Deployment Model
      1. By On-Premise Model
      2. By Web/Cloud-Based Model
    5. Global Healthcare CRM Market - by Functionality
      1. By Customer Service and Support
      2. By Marketing
      3. By Sales
      4. By Digital Marketing
      5. By Other Functionalities
    6. Global Healthcare CRM Market - by End User
      1. By Healthcare Providers
      2. By Healthcare Payers
      3. By Life Sciences Industry
    7. Global Healthcare CRM Market - by region
      1. North America
      2. Europe
      3. Asia Pacific
      4. Latin America
      5. Middle East & Africa
    8. Market comparative analysis
  4. North America Healthcare CRM Market - Segment Analysis
    1. Overview
    2. North America Healthcare CRM Market, 2016 - 2028 (USD Million)
    3. North America Healthcare CRM Market, by Component
      1. By Software
      2. By Services
    4. North America Healthcare CRM Market, by Deployment Model
      1. By On-Premise Model
      2. By Web/Cloud-Based Model
    5. North America Healthcare CRM Market, by Functionality
      1. By Customer Service and Support
      2. By Marketing
      3. By Sales
      4. By Digital Marketing
      5. By Other Functionalities
    6. North America Healthcare CRM Market, by End User
      1. By Healthcare Providers
      2. By Healthcare Payers
      3. By Life Sciences Industry
    7. North America Healthcare CRM Market, by Country
      1. U.S.
        1. U.S. Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. U.S. Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. U.S. Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. U.S. Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      2. Canada
        1. Canada Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Canada Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Canada Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Canada Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      3. Mexico
        1. Mexico Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Mexico Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Mexico Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Mexico Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
  5. Europe Healthcare CRM Market - Segment Analysis
    1. Overview
    2. Europe Healthcare CRM Market, 2016 - 2028 (USD Million)
    3. Europe Healthcare CRM Market, by Component
      1. By Software
      2. By Services
    4. Europe Healthcare CRM Market, by Deployment Model
      1. By On-Premise Model
      2. By Web/Cloud-Based Model
    5. Europe Healthcare CRM Market, by Functionality
      1. By Customer Service and Support
      2. By Marketing
      3. By Sales
      4. By Digital Marketing
      5. By Other Functionalities
    6. Europe Healthcare CRM Market, by End User
      1. By Healthcare Providers
      2. By Healthcare Payers
      3. By Life Sciences Industry
    7. Europe Healthcare CRM Market, by Country
      1. Germany
        1. Germany Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Germany Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Germany Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Germany Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      2. UK
        1. UK Market, By Component
          1. By Software
          2. By Services
        2. UK Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. UK Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. UK Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      3. France
        1. France Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. France Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. France Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. France Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      4. Spain
        1. Spain Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Spain Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Spain Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Spain Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      5. Italy
        1. Italy Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Italy Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Italy Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Italy Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      6. BENELUX
        1. BENELUX Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. BENELUX Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. BENELUX Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. BENELUX Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      7. Rest of Europe
        1. Rest Of Europe Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Rest Of Europe Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Rest Of Europe Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Rest Of Europe Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
  6. Asia Pacific Healthcare CRM Market - Segment Analysis
    1. Overview
    2. Asia Pacific Healthcare CRM Market, 2016 - 2028 (USD Million)
    3. Asia Pacific Healthcare CRM Market, by Component
      1. By Software
      2. By Services
    4. Asia Pacific Healthcare CRM Market, by Deployment Model
      1. By On-Premise Model
      2. By Web/Cloud-Based Model
    5. Asia Pacific Healthcare CRM Market, by Functionality
      1. By Customer Service and Support
      2. By Marketing
      3. By Sales
      4. By Digital Marketing
      5. By Other Functionalities
    6. Asia Pacific Healthcare CRM Market, by End User
      1. By Healthcare Providers
      2. By Healthcare Payers
      3. By Life Sciences Industry
    7. Asia Pacific Healthcare CRM Market, by Country
      1. China
        1. China Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. China Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. China Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. China Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      2. Japan
        1. Japan Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Japan Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Japan Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Japan Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      3. India
        1. India Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. India Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. India Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. India Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      4. South Korea
        1. South Korea Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. South Korea Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. South Korea Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. South Korea Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      5. South East Asia
        1. South East Asia Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. South East Asia Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. South East Asia Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. South East Asia Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      6. Rest of Asia Pacific
        1. Rest of Asia Pacific Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Rest of Asia Pacific Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Rest of Asia Pacific Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Rest of Asia Pacific Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
  7. Latin America Healthcare CRM Market - Segment Analysis
    1. Overview
    2. Latin America Healthcare CRM Market, 2016 - 2028 (USD Million)
    3. Latin America Healthcare CRM Market, by Component
      1. By Software
      2. By Services
    4. Latin America Healthcare CRM Market, by Deployment Model
      1. By On-Premise Model
      2. By Web/Cloud-Based Model
    5. Latin America Healthcare CRM Market, by Functionality
      1. By Customer Service and Support
      2. By Marketing
      3. By Sales
      4. By Digital Marketing
      5. By Other Functionalities
    6. Latin America Healthcare CRM Market, by End User
      1. By Healthcare Providers
      2. By Healthcare Payers
      3. By Life Sciences Industry
    7. Latin America Healthcare CRM Market, by Country
      1. Brazil
        1. Brazil Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Brazil Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Brazil Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Brazil Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      2. Argentina
        1. Argentina Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Argentina Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Argentina Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Argentina Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      3. Rest of Latin America
        1. Rest of Latin America Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Rest of Latin America Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Rest of Latin America Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Rest of Latin America Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
  8. Middle East & Africa Healthcare CRM Market - Segment Analysis
    1. Overview
    2. Middle East & Africa Healthcare CRM Market, 2016 - 2028 (USD Million)
    3. Middle East & Africa Healthcare CRM Market, by Component
      1. By Software
      2. By Services
    4. Middle East & Africa Healthcare CRM Market, by Deployment Model
      1. By On-Premise Model
      2. By Web/Cloud-Based Model
    5. Middle East & Africa Healthcare CRM Market, by Functionality
      1. By Customer Service and Support
      2. By Marketing
      3. By Sales
      4. By Digital Marketing
      5. By Other Functionalities
    6. Middle East & Africa Healthcare CRM Market, by End User
      1. By Healthcare Providers
      2. By Healthcare Payers
      3. By Life Sciences Industry
    7. Middle East & Africa Healthcare CRM Market, by Country
      1. GCC Countries
        1. GCC Countries Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. GCC Countries Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. GCC Countries Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. GCC Countries Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      2. South Africa
        1. South Africa Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. South Africa Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. South Africa Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. South Africa Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
      3. Rest of Middle East & Africa
        1. Rest of Middle East & Africa Healthcare CRM Market, By Component
          1. By Software
          2. By Services
        2. Rest of Middle East & Africa Healthcare CRM Market, By Deployment Model
          1. By On-Premise Model
          2. By Web/Cloud-Based Model
        3. Rest of Middle East & Africa Healthcare CRM Market, By Functionality
          1. By Customer Service and Support
          2. By Marketing
          3. By Sales
          4. By Digital Marketing
          5. By Other Functionalities
        4. Rest of Middle East & Africa Healthcare CRM Market, By End User
          1. By Healthcare Providers
          2. By Healthcare Payers
          3. By Life Sciences Industry
  9. Key Market Dynamics
    1. Introduction
    2. Market Drivers
    3. Market Restraints
    4. Market Opportunities
    5. Porter's Five Forces Analysis
    6. PEST Analysis
    7. Regulatory Landscape
    8. Technology Landscape
    9. Regional Market Trends
  10. COVID 19 Impact Analysis
    1. Key strategies undertaken by companies to tackle COVID-19
    2. Short term dynamics
    3. Long term dynamics
  11. Marketing Stratagy Analysis
    1. Marketing Channel
    2. Direct Marketing
    3. Indirect Marketing
    4. Marketing Channel Development Trends
  12. Competative Landscape
    1. Competition Matrix - 2021
    2. Company Market Share Analysis - 2021
    3. Key Company Activities, 2018 - 2021
    4. Strategic Developments - Heat Map Analysis
    5. Company Offering Evaluation
    6. Company Regional Presence Evaluation
  13. Company Profiles
    1. Salesforce.com Inc. (US)
    2. SAP SE (Germany)
    3. Oracle (US)
    4. Microsoft (US)
    5. IBM (US)
    6. Influence Health (US)
    7. SugarCRM (US)
    8. Accenture (Ireland)
    9. Healthgrades (US)
    10. Infor Inc. (US)
  14. Key Primary Respondents - VERBATIM
  15. Discussion Guide
  16. Customization Offered
  17. Annexure
  18. List of Figures
  19. List of Tables
  20. List of Abbreviations
FAQ
Frequently Asked Question
  • The global Healthcare CRM valued at USD 12.53 Million in 2022 and is expected to reach USD 35.48 Million in 2030 growing at a CAGR of 13.90%.

  • The prominent players in the market are Salesforce.com Inc. (US), SAP SE (Germany), Oracle (US), Microsoft (US), IBM (US), Influence Health (US), SugarCRM (US), Accenture (Ireland), Healthgrades (US), Infor Inc. (US).

  • The market is project to grow at a CAGR of 13.90% between 2023 and 2030.

  • The driving factors of the Healthcare CRM include

    • Benefits of CRM Software

  • North America was the leading regional segment of the Healthcare CRM in 2022.