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Customer Relationship Management Market

Customer Relationship Management Market

Customer Relationship Management Market - Global Industry Assessment & Forecast

Number Of Pages # Pages:

148

Base Year:

2022

Date

Nov - 2022

Format:

PDF XLS PPT

Report Code:

VMR-1818

Segments Covered
  • By Components By Components Software, Services
  • By Deployment Model By Deployment Model On-Premise, Cloud, Hybrid
  • By Enterprise Size By Enterprise Size Large Scale, Small & Medium Scale
  • By Applications By Applications Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation, Other Applications
  • By Industry Verticals By Industry Verticals Banking Financial Services & Insurance (BFSI), Healthcare, Energy & Utility, IT & Telecommunications, Retail & E-Commerce, Manufacturing, Government & Defense, Media & Entertainment, Other Verticals
  • By Region By Region North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Snapshot
Base YearBase Year: 2022
Forecast YearsForecast Years: 2023 - 2030
Historical YearsHistorical Years: 2017 - 2021
Revenue 2022Revenue 2022: USD 57.53 Billion
Revenue 2030Revenue 2030: USD 150.81 Billion
Revenue CAGRRevenue CAGR (2023 - 2030): 12.80%
Fastest Growing Region Fastest Growing Region (2023 - 2030) Asia Pacific
Largest Region Largest Region (2022): North America
Customization Offered
  • Cross-segment Market Size and Analysis for Mentioned Segments Cross-segment Market Size and Analysis for Mentioned Segments
  • Additional Company Profiles (Upto 5 With No Cost) Additional Company Profiles (Upto 5 With No Cost)
  • Additional Countries (Apart From Mentioned Countries) Additional Countries (Apart From Mentioned Countries)
  • Country/Region-specific Report Country/Region-specific Report
  • Go To Market Strategy Go To Market Strategy
  • Region Specific Market Dynamics Region Specific Market Dynamics
  • Region Level Market Share Region Level Market Share
  • Import Export Analysis Import Export Analysis
  • Production Analysis Production Analysis
  • Other Others Request Customization Speak To Analyst

Customer Relationship Management Market Segment Analysis

  • Customer Relationship Management Components Outlook (Revenue, USD Million, 2018 - 2030)
    • Software
    • Services
  • Customer Relationship Management Deployment Model Outlook (Revenue, USD Million, 2018 - 2030)
    • On-Premise
    • Cloud
    • Hybrid
  • Customer Relationship Management Enterprise Size Outlook (Revenue, USD Million, 2018 - 2030)
    • Large Scale
    • Small & Medium Scale
  • Customer Relationship Management Applications Outlook (Revenue, USD Million, 2018 - 2030)
    • Customer Service
    • Customer Experience Management
    • CRM Analytics
    • Marketing Automation
    • Salesforce Automation
    • Other Applications
  • Customer Relationship Management Industry Verticals Outlook (Revenue, USD Million, 2018 - 2030)
    • Banking Financial Services & Insurance (BFSI)
    • Healthcare
    • Energy & Utility
    • IT & Telecommunications
    • Retail & E-Commerce
    • Manufacturing
    • Government & Defense
    • Media & Entertainment
    • Other Verticals
  • Regional Outlook (Revenue, USD Billion/Million, 2018 - 2030)
    • North America
      • North America Customer Relationship Management Market, by Components
        • Software
        • Services
      • North America Customer Relationship Management Market, by Deployment Model
        • On-Premise
        • Cloud
        • Hybrid
      • North America Customer Relationship Management Market, by Enterprise Size
        • Large Scale
        • Small & Medium Scale
      • North America Customer Relationship Management Market, by Applications
        • Customer Service
        • Customer Experience Management
        • CRM Analytics
        • Marketing Automation
        • Salesforce Automation
        • Other Applications
      • North America Customer Relationship Management Market, by Industry Verticals
        • Banking Financial Services & Insurance (BFSI)
        • Healthcare
        • Energy & Utility
        • IT & Telecommunications
        • Retail & E-Commerce
        • Manufacturing
        • Government & Defense
        • Media & Entertainment
        • Other Verticals
      • U.S.
        • U.S. Customer Relationship Management Market, by Components
          • Software
          • Services
        • U.S. Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • U.S. Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • U.S. Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • U.S. Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Canada
        • Canada Customer Relationship Management Market, by Components
          • Software
          • Services
        • Canada Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Canada Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Canada Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Canada Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Mexico
        • Mexico Customer Relationship Management Market, by Components
          • Software
          • Services
        • Mexico Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Mexico Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Mexico Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Mexico Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
    • Europe
      • Europe Customer Relationship Management Market, by Components
        • Software
        • Services
      • Europe Customer Relationship Management Market, by Deployment Model
        • On-Premise
        • Cloud
        • Hybrid
      • Europe Customer Relationship Management Market, by Enterprise Size
        • Large Scale
        • Small & Medium Scale
      • Europe Customer Relationship Management Market, by Applications
        • Customer Service
        • Customer Experience Management
        • CRM Analytics
        • Marketing Automation
        • Salesforce Automation
        • Other Applications
      • Europe Customer Relationship Management Market, by Industry Verticals
        • Banking Financial Services & Insurance (BFSI)
        • Healthcare
        • Energy & Utility
        • IT & Telecommunications
        • Retail & E-Commerce
        • Manufacturing
        • Government & Defense
        • Media & Entertainment
        • Other Verticals
      • U. K.
        • U.K. Customer Relationship Management Market, by Components
          • Software
          • Services
        • U.K. Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • U.K. Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • U.K. Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • U.K. Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • France
        • France Customer Relationship Management Market, by Components
          • Software
          • Services
        • France Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • France Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • France Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • France Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Germany
        • Germany Customer Relationship Management Market, by Components
          • Software
          • Services
        • Germany Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Germany Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Germany Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Germany Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Italy
        • Italy Customer Relationship Management Market, by Components
          • Software
          • Services
        • Italy Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Italy Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Italy Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Italy Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Spain
        • Spain Customer Relationship Management Market, by Components
          • Software
          • Services
        • Spain Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Spain Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Spain Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Spain Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Rest of Europe
        • Rest of Europe Customer Relationship Management Market, by Components
          • Software
          • Services
        • Rest of Europe Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Rest of Europe Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Rest of Europe Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Rest of Europe Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
    • Asia Pacific
      • Asia Pacific Customer Relationship Management Market, by Components
        • Software
        • Services
      • Asia Pacific Customer Relationship Management Market, by Deployment Model
        • On-Premise
        • Cloud
        • Hybrid
      • Asia Pacific Customer Relationship Management Market, by Enterprise Size
        • Large Scale
        • Small & Medium Scale
      • Asia Pacific Customer Relationship Management Market, by Applications
        • Customer Service
        • Customer Experience Management
        • CRM Analytics
        • Marketing Automation
        • Salesforce Automation
        • Other Applications
      • Asia Pacific Customer Relationship Management Market, by Industry Verticals
        • Banking Financial Services & Insurance (BFSI)
        • Healthcare
        • Energy & Utility
        • IT & Telecommunications
        • Retail & E-Commerce
        • Manufacturing
        • Government & Defense
        • Media & Entertainment
        • Other Verticals
      • China
        • China Customer Relationship Management Market, by Components
          • Software
          • Services
        • China Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • China Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • China Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • China Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Japan
        • Japan Customer Relationship Management Market, by Components
          • Software
          • Services
        • Japan Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Japan Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Japan Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Japan Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Germany
        • Germany Customer Relationship Management Market, by Components
          • Software
          • Services
        • Germany Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Germany Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Germany Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Germany Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • India
        • India Customer Relationship Management Market, by Components
          • Software
          • Services
        • India Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • India Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • India Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • India Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • South Korea
        • South Korea Customer Relationship Management Market, by Components
          • Software
          • Services
        • South Korea Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • South Korea Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • South Korea Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • South Korea Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • South East Asia
        • South East Asia Customer Relationship Management Market, by Components
          • Software
          • Services
        • South East Asia Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • South East Asia Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • South East Asia Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • South East Asia Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Rest of Asia Pacific
        • Rest of Asia Pacific Customer Relationship Management Market, by Components
          • Software
          • Services
        • Rest of Asia Pacific Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Rest of Asia Pacific Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Rest of Asia Pacific Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Rest of Asia Pacific Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
    • Latin America
      • Latin America Customer Relationship Management Market, by Components
        • Software
        • Services
      • Latin America Customer Relationship Management Market, by Deployment Model
        • On-Premise
        • Cloud
        • Hybrid
      • Latin America Customer Relationship Management Market, by Enterprise Size
        • Large Scale
        • Small & Medium Scale
      • Latin America Customer Relationship Management Market, by Applications
        • Customer Service
        • Customer Experience Management
        • CRM Analytics
        • Marketing Automation
        • Salesforce Automation
        • Other Applications
      • Latin America Customer Relationship Management Market, by Industry Verticals
        • Banking Financial Services & Insurance (BFSI)
        • Healthcare
        • Energy & Utility
        • IT & Telecommunications
        • Retail & E-Commerce
        • Manufacturing
        • Government & Defense
        • Media & Entertainment
        • Other Verticals
      • Brazil
        • Brazil Customer Relationship Management Market, by Components
          • Software
          • Services
        • Brazil Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Brazil Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Brazil Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Brazil Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Argentina
        • Argentina Customer Relationship Management Market, by Components
          • Software
          • Services
        • Argentina Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Argentina Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Argentina Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Argentina Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Rest of Latin America
        • Rest of Latin America Customer Relationship Management Market, by Components
          • Software
          • Services
        • Rest of Latin America Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Rest of Latin America Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Rest of Latin America Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Rest of Latin America Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
    • Middle East & Africa
      • Middle East & Africa Customer Relationship Management Market, by Components
        • Software
        • Services
      • Middle East & Africa Customer Relationship Management Market, by Deployment Model
        • On-Premise
        • Cloud
        • Hybrid
      • Middle East & Africa Customer Relationship Management Market, by Enterprise Size
        • Large Scale
        • Small & Medium Scale
      • Middle East & Africa Customer Relationship Management Market, by Applications
        • Customer Service
        • Customer Experience Management
        • CRM Analytics
        • Marketing Automation
        • Salesforce Automation
        • Other Applications
      • Middle East & Africa Customer Relationship Management Market, by Industry Verticals
        • Banking Financial Services & Insurance (BFSI)
        • Healthcare
        • Energy & Utility
        • IT & Telecommunications
        • Retail & E-Commerce
        • Manufacturing
        • Government & Defense
        • Media & Entertainment
        • Other Verticals
      • GCC Countries
        • GCC Countries Customer Relationship Management Market, by Components
          • Software
          • Services
        • GCC Countries Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • GCC Countries Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • GCC Countries Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • GCC Countries Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • South Africa
        • South Africa Customer Relationship Management Market, by Components
          • Software
          • Services
        • South Africa Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • South Africa Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • South Africa Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • South Africa Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
      • Rest of Middle East & Africa
        • Rest of Middle East & Africa Customer Relationship Management Market, by Components
          • Software
          • Services
        • Rest of Middle East & Africa Customer Relationship Management Market, by Deployment Model
          • On-Premise
          • Cloud
          • Hybrid
        • Rest of Middle East & Africa Customer Relationship Management Market, by Enterprise Size
          • Large Scale
          • Small & Medium Scale
        • Rest of Middle East & Africa Customer Relationship Management Market, by Applications
          • Customer Service
          • Customer Experience Management
          • CRM Analytics
          • Marketing Automation
          • Salesforce Automation
          • Other Applications
        • Rest of Middle East & Africa Customer Relationship Management Market, by Industry Verticals
          • Banking Financial Services & Insurance (BFSI)
          • Healthcare
          • Energy & Utility
          • IT & Telecommunications
          • Retail & E-Commerce
          • Manufacturing
          • Government & Defense
          • Media & Entertainment
          • Other Verticals
FAQ
Frequently Asked Question
  • The global Customer Relationship Management valued at USD 57.53 Billion in 2022 and is expected to reach USD 150.81 Billion in 2030 growing at a CAGR of 12.80%.

  • The prominent players in the market are Aurea Software Inc., Insightly Inc., Microsoft Corporation, Oracle Corporation, Pegasystems, Sage Group, Salesforce.com INC, SAP SE, Sugar CRM, ZOHO Corporation PVT. Ltd..

  • The market is project to grow at a CAGR of 12.80% between 2023 and 2030.

  • The driving factors of the Customer Relationship Management include

    • Focus On Customer Engagement

  • North America was the leading regional segment of the Customer Relationship Management in 2022.